FAQ

Delivery

We only send the parcels out on Wednesday due to current situation.

  • Order by Sunday midnight for orders to post out on Wednesday

For order less than £30: send via Royal Mail 1st Class without tracking number, they should be arriving to you on Thursday but it's Royal Mail so you might get it on Friday or Saturday. The sauces would usually last at least 1 week so they won't expired otherwise please select next day delivery on checkout. 

For order over £30 and Food Box order : send via DHL 1 day delivery with tracking number. We post out on Wednesday so you should be receiving on Thursday. 

Free DHL tracked 1 day delivery on order over £75

Note: we would recommend you leaving your email and phone number on the checkout as these are important for delivery purposes. DHL would usually send you a text/ email notifying your delivery times or to rearrange your delivery. They would even call you to pick up your delivery if you live in the flat. 

Allergens:

Please check the product individually for the ingredients and allergens. Most of our sauces are prepared in the environment that contains nuts and gluten.

Food box

All our food are cooked and prepared fresh so we need a little more time to prepare your order. All the meat would have been cooked & chilled in a safe environment and subsequently vacuum packed. We would then store the cooked meat in an insulated pouch that's designed to last for 48 hours prior to the delivery collection. 

Refund/ Return

We don't offer any return at the moment but if the sauces arrive broken or smell funky please let us know lah.